Flight delays and cancelations at Düsseldorf airport? - Flightright

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Düsseldorf Airport - Ticket refund and compensation in case of flight delays and cancellations

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Current flight delays and cancelations at Düsseldorf Airport

In our table you can find all current flight delays and cancelations at Düsseldorf Airport. One of the flights was yours and strike or bad weather conditions were not the cause of the flight problems? Then check your claim right now with our compensation calculator and easily instruct Flightright to enforce your rights.

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Flight delays and cancelations at Düsseldorf Airport

Düsseldorf Airport (DUS) was opened in 1927, making it one of the oldest and largest airports in Germany. In terms of punctuality, Düsseldorf Airport is in the middle of the field. Flight delays and cancelations can occur at irregular intervals. According to Flightright, there were a total of 65790 flights planned at Düsseldorf Airport (Düsseldorf) in 2023. Of these, 1459 flights were canceled, which corresponds to 2.22% of all scheduled flights. In addition, 146 flights were delayed, which accounted for 0.22% of all flights.

Have you been affected by a flight delay or cancelation at Düsseldorf Airport? Then you may be entitled to compensation of between 250 and 600 euros. Check your entitlement now in a very straightforward way with our compensation calculator. You can then instruct Flightright to enforce your compensation. If Flightright successfully enforces your right, you will receive your compensation minus our success commission (usually 20-30% plus VAT).

What am I entitled to in the event of a flight delay or cancelation at Düsseldorf Airport?

  • According to the EU Passenger Rights Regulation between €250 and €600 compensation
  • From 3 hours flight delay, in the event of flight cancelation, overbooking or missed connecting flight
  • The compensation is independent of the ticket price.

Right to compensation and ticket refund valid for 3, 5, and 6 years in Germany, France, and the UK, respectively.

What should I do in the event of a delay or flight cancelation at Düsseldorf Airport?

  • Ideally, have the airline confirm the reason for the delay or cancelation in writing .
  • Collecting evidence: photos, receipts of expenses, tickets and vouchers can help
  • Secure supply services at the airport
  • Use the compensation calculator to find out how much you are entitled to.

From when do I get compensation in the event of a delay or flight cancelation at Düsseldorf Airport?

Since 2004, the EU Air Passenger Rights Regulation has regulated the right to compensation for air passengers in the event of delays, flight cancelations, last-minute rebookings and missed connecting flights. If a flight is delayed by more than 3 hours or canceled, passengers may be entitled to up to €600. The original ticket price or whether the flight was booked in connection with a package holiday or a business trip is irrelevant for compensation. The Air Passenger Rights Regulation applies to flights that either take off or land in the EU, while the airline is based in the EU. The airline must also be the cause of the delay or cancelation.

Exceptional circumstances, such as strikes or severe weather, relieve the airline of its responsibility.

Basically:

  • Delays: Your flight has arrived at its destination more than 3 hours late.
  • Cancellations: You were informed of the cancellation less than 14 days before departure.
  • Overbooking: The airline overbooks your flight and you can no longer find a seat on board.
  • Missed connecting flight: You miss your connecting flight and reach your final destination with a delay of 3 hours or more.

The amount of your compensation is only about the route – not about the price you paid for your ticket:

  • Short distance (less than 1500 kilometer): You are entitled to compensation of €250 at Stuttgart airport
  • Medium distance (up to 3500 kilometer): You are entitled to compensation of €400 at Stuttgart airport
  • Long distance (over 3500 kilometer): You are entitled to compensation of €600 at Stuttgart airport

Delay, cancelation, overbooking, missed connecting flight? You are entitled to:

Short distance up to 1500 kmMedium distance up to 3500 kmLong distance from 3500 km
e.g. London – Edinburghe.g. London – Athense.g. London – Tokyo
250€400€600€

What should I do if my flight is delayed or canceled at Düsseldorf Airport?

If you are affected by a flight delay or cancelation at Düsseldorf Airport, you must first check whether your flight is entitled to compensation. Even this first step is usually difficult to do as an individual without legal expertise and access to comparable cases or databases. With our compensation calculator, you can check your flight for its compensation entitlement within a few minutes and submit your case to Flightright. Already 3.2 million passengers trust our service and our 99% success rate qualifies us to enforce your compensation with the airline for you as well.

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What are my rights if I have to wait a long time at the airport?

Depending on the route and the delay, you are entitled to different services from your airline at Düsseldorf Airport. You should insist on the following services if you have to wait for your flight:

  • Short distance up to 1500 km: from 2 hours waiting time free drinks, snack as well as e-mails, fax and two phone calls
  • Medium distance 1500-3500 km: from 3 hours waiting time free drinks, meals and two phone calls, e-mails or faxes
  • Long distance from 3500 km: from 4 hours start delay free drinks, meals and two phone calls, e-mails or faxes
  • Overbooking: In the event of an overbooking, you are entitled to all services without waiting.

Delays of over 5 hours

If there is a delay of more than 5 hours, you can withdraw from the flight regardless of the route. In these circumstances, your airline is obliged to reimburse you – or to offer you an alternative transport.

Departure only the next day

In this case, you are entitled to an overnight stay in a hotel, including return travel to the airport. Contact your airline directly and ask for written confirmation of the room and transfer.

IMPORTANT

Utilities issued do not exempt your airline from compensation payments.

Our Flightright promise

Thanks to our expertise, we have a very high success rate in claiming compensation. Therefore, we can promise you a completely free service if your case is unsuccessful!

  • up to €600 compensation per person
  • over 11,000,000 satisfied customers
  • 99 % success rate in court

How can I secure my future flight from Düsseldorf Airport?

Your flight from Düsseldorf Airport is still in the future, but you want to make sure you don’t miss out on compensation now? You can simply enter your planned flights into our compensation calculator in advance and we will inform you if you are entitled to compensation.

What are my passenger rights if my flight is canceled due to a strike at Düsseldorf Airport?

If your flight is scheduled to depart from Duesseldorf (Düsseldorf) Airport and there is a strike at the airport in question, first check whether your flight is affected by the strike. According to the EU Passenger Rights Regulation, you are entitled to alternative transportation or a refund of the ticket price. You may also be entitled to compensation if there are no extraordinary circumstances and it is an internal airline strike, for example. Contact your airline for more information about replacement transportation, rebooking or ticket refunds, as well as local services such as meals and, if necessary, accommodation and transportation to the hotel.

Can I receive flight compensation if my flight at Düsseldorf Airport is delayed or canceled due to a strike?

A flight cancelation or a significant delay of more than three hours due to a strike is often considered an extraordinary circumstance, provided the strike is not the fault of the airline or the airline staff. There is no entitlement to compensation in exceptional circumstances. Nevertheless, passengers should check their rights to basic care and catering services at Duesseldorf Airport (Düsseldorf). This includes meals, refreshments and, if necessary, accommodation, depending on the length of the delay and the flight route. Also important to know: If your flight is canceled because airline staff are on strike, then you are entitled to a refund of your ticket price, alternative transportation, meals on site and additional compensation.

Useful information about Düsseldorf Airport

Düsseldorf Airport is located directly on the northern outskirts of the city of Düsseldorf, about 6 km from the city center. The most frequently flown routes from the airport are to Munich, Mallorca and Berlin-Tegel. Interesting fact: Düsseldorf Airport has the highest control tower in Germany. It is 87 meters high.

Midfield in the punctuality ranking

Düsseldorf Airport is in the midfield when comparing the punctuality of departing flights with other airports in Germany. However, if you look at delays of 15 minutes or more, more than 20% of flights had to take off late. Düsseldorf Airport experienced robust flight operations among its airlines in 2023. The most active airline was Eurowings, with a total of 18,520 flights, 334 cancelations and 5 delays, indicating relatively stable operations with minimal disruptions. It was closely followed by Sun Express with 3,932 flights, 45 cancelations and 13 delays, which indicates efficient operations despite a number of cancelations.

Exceptional circumstances

In addition to storms and so-called bird strikes, strikes by ground or flight personnel can also occur at large and small airports. As these events are considered exceptional circumstances, there is no entitlement to compensation from the airline or airport in these special cases.

Your journey from Düsseldorf Airport did not go as planned?

According to Flightright data, there were 1605 incidents at Düsseldorf Airport (Düsseldorf), accounting for 2.44% of all departures. Travelers may be entitled to compensation or ticket refunds in the event of flight delays, cancelations and overbooking. Flightright enforces your rights.

We will be happy to help you in case of flight problems with the airline for:

We have already been able to help with problems at the following airports, among others

We have already taken successful action against these and more airlines

Your flight did not go as planned?

In the event of flight delays, cancellations and overbooking, passengers may be entitled to compensation or ticket reimbursement. Flightright enforces your rights.

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