Flight delays and cancelations in Frankfurt airport? - Flightright

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Frankfurt Airport - Ticket refund and compensation in case of flight delays and cancellations

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Current flight delays and cancelations at Frankfurt Airport

Here you will find all current flight delays and cancelations at Frankfurt am Main Airport for which you could be entitled to compensation. Were you affected by one of the delays or cancelations and strike or bad weather conditions were not the cause? Then check your claim right away in our compensation calculator and instruct Flightright to enforce your rights.


Flight delays and cancelations at Frankfurt am Main Airport

Frankfurt am Main Airport (FRA) is Germany’s largest commercial airport in terms of passenger volume. In terms of punctuality, the airport is in the middle of the field. Flight delays and cancelations can occur at irregular intervals. According to Flightright, there were a total of 202,205 flights scheduled at Frankfurt Airport in 2023. Of these, 4116 flights were canceled, which corresponds to 2.04% of all scheduled flights. In addition, 843 flights were delayed, which accounted for 0.42% of all flights.

If your flight is delayed or canceled at Frankfurt am Main Airport, you are entitled to compensation of between 250 and 600 euros. Our compensation calculator shows you quickly and easily whether and to what amount you are entitled to compensation. You can then instruct Flightright to claim your compensation. If Flightright is successful, you will receive your compensation minus our success commission (usually 20-30% plus VAT).

What am I entitled to in the event of a flight delay or cancelation at Frankfurt am Main Airport?

  • Between 250€ and 600€ compensation in accordance with the EU Passenger Rights Regulation
  • From 3 hours flight delay, flight cancelation, overbooking or missed connecting flight
  • The compensation is independent of the ticket price.

Right to compensation and ticket refund valid for 3, 5, and 6 years in Germany, France, and the UK, respectively.

What should I do if my flight is delayed or canceled at Frankfurt Airport?

  • Ideally, have the reason for the delay or flight cancelation confirmed in writing by the airline
  • Collectevidence: Photos, receipts for expenses, tickets and vouchers can help
  • Securecare services at the airport
  • Use our online calculator to find out how much money you are entitled to if your flight is delayed or canceled.

When do I start receiving compensation for flight delays or cancelations at Frankfurt Airport?

Has your flight been delayed by more than 3 hours, canceled, rebooked at short notice or have you missed your connecting flight? Then the EU Passenger Rights Regulation stipulates that you are entitled to appropriate compensation. The reason for your trip, for example whether you have booked a package vacation or are traveling on business, does not affect your compensation. For the EU Passenger Rights Regulation to apply, your flight must have either taken off from or landed in the EU and the airline must be based in the EU. For a valid claim, your airline must also be responsible for the flight delay. Exceptional circumstances such as strikes or severe weather relieve the airline of its responsibility.

The following applies in principle:

  • Delays: Your flight has arrived at its destination more than 3 hours late.
  • Cancellations: You were informed of the cancellation less than 14 days before departure.
  • Overbooking: The airline overbooks your flight and you can no longer find a seat on board.
  • Missed connecting flight: You miss your connecting flight and reach your final destination with a delay of 3 hours or more.

The amount of compensation you receive is only based on the distance travelled – not the price you paid for your ticket:

  • Short-haul (less than 1500 kilometers): You are entitled to compensation of 600€ at Frankfurt Airport
  • Medium-haul (up to 3500 kilometers): You are entitled to compensation of 400€ at Frankfurt Airport
  • Long-haul (over 3500 kilometers): You are entitled to compensation of 600€ at Frankfurt Airport

Delay, cancelation, overbooking, missed connecting flight? You are entitled to:

Short distance up to 1500 kmMedium distance up to 3500 kmLong distance from 3500 km
e.g. London – Edinburghe.g. London – Athense.g. London – Tokyo

What should I do if my flight is delayed or canceled at Frankfurt Airport?

If you are affected by a flight delay or cancelation at Frankfurt Airport, you must first check whether your flight is entitled to compensation. Even this first step is usually difficult to take as an individual without legal expertise and access to comparable cases or databases. With our compensation calculator, you can check your flight’s entitlement to compensation in just a few minutes and submit your case to Flightright. 3.2 million passengers already trust our service and our 99% success rate qualifies us to enforce your compensation claim with the airline.

What are my rights in the event of long waiting times at the airport?

In the event of a flight delay of 3 hours or more or a flight cancelation, you are entitled to care services at the airport. You are entitled to free drinks, meals, two telephone calls, e-mails or faxes. Depending on the flight route, you will receive care services for different periods of time:

  • Short-haul up to 1500 km: from 2 hours waiting time
  • Medium-haul 1500-3500 km: from 3 hours waiting time
  • Long-haul from 3500 km: from 4 hours delay in take-off
  • In the event of overbooking, you are entitled to all services without waiting time

Waiting time of more than 5 hours

Your airline is obliged to refund you the price of your ticket or offer you alternative transport if you cancel your flight.

Departure on the next day

If you cannot depart from Frankfurt am Main Airport until the following day, your airline is obliged to provide you with hotel accommodation including a return journey to the airport.

What are my passenger rights in the event of a flight cancelation due to a strike at Frankfurt Airport?

If your flight is due to depart from Frankfurt Airport and there is a strike at the airport in question, first check whether your flight is affected by the cancelations due to the strike. In accordance with the EU Passenger Rights Regulation, you are entitled to alternative transport or a refund of the ticket price. You may also be entitled to compensation if there are no extraordinary circumstances and it is an internal airline strike, for example. Contact your airline for more information about replacement transport, rebooking or ticket refunds, as well as local services such as catering and, if necessary, accommodation and transport to the hotel.

Can I receive flight compensation if my flight at Frankfurt Airport is delayed or canceled due to a strike?

A flight cancelation or a significant delay of more than three hours due to a strike is often considered an extraordinary circumstance, provided the airline or airline staff are not responsible for the strike. There is no entitlement to compensation in exceptional circumstances. Nevertheless, passengers should check their rights to basic care and catering services at Frankfurt Airport. This includes meals, refreshments and, if necessary, accommodation, depending on the length of the delay and the flight route. Also important to know: If your flight is canceled because airline staff are on strike, then you are entitled to a refund of your ticket price, alternative transport, on-site catering and additional compensation.

How can I protect myself for my future flight from Frankfurt am Main Airport?

Our compensation calculator ensures that you don’t miss out on any compensation payments. Enter your flight from Frankfurt am Main Airport in advance and we will inform you if you are entitled to compensation for your flight.

Check your claim in 2 minutes

  • 250€600€ compensation per person minus commission (usually 20 to 30 % plus VAT)
  • 11,000,000 times successfully utilized service
  • 99 % success rate in court

Useful information about Frankfurt am Main Airport

Germany’s largest commercial airport is located around twelve kilometers from Frankfurt city center and is an important hub in global aviation. It is the home airport of the airlines Lufthansa, Condor and SunExpress Germany, among others.

Punctuality can still be optimized

At a large airport like Frankfurt am Main, flight delays and cancelations are inevitable. The airport is in the midfield when comparing the punctuality of departing flights with other airports in Germany. In 2022, almost a quarter of flights from Frankfurt am Main Airport were delayed by more than 15 minutes. Frankfurt Airport experienced robust flight operations in 2023. The most active airline was Lufthansa with a total of 100,543 flights and 2,233 cancelations and 370 delays, reflecting a strong performance with a high volume of flights and a relatively low proportion of disruptions. Lufthansa CityLine followed closely behind with 17,942 flights, 554 cancelations and 33 delays, which is a reliable service for a regional airline.

Exceptional circumstances

In addition to storms and so-called bird strikes, strikes by ground or flight personnel can also occur at large and small airports. As these events are considered exceptional circumstances, there is no entitlement to compensation from the airline or airport in these special cases.

Your journey from Frankfurt am Main Airport did not go as planned?

According to Flightright data, there were 4959 incidents at Frankfurt Airport in 2023, accounting for 2.45% of all departures. In the event of flight delays, cancelations and overbooking, travellers may be entitled to compensation or a ticket refund. Flightright enforces your rights.

We will be happy to help you in case of flight problems with the airline for:

We have already been able to help with problems at the following airports, among others

We have already taken successful action against these and more airlines

Your flight did not go as planned?

In the event of flight delays, cancellations and overbooking, passengers may be entitled to compensation or ticket reimbursement. Flightright enforces your rights.

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