Tenerife South Airport - Delays & Compensation - Flightright

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Tenerife South - Ticket refund and compensation in case of flight delays and cancellations

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Recently canceled or delayed flights in Tenerife South

Here you’ll find delays and cancelations at Tenerife South Airport that could entitle you to financial compensation. Use our online calculator to check your eligibility for compensation and let Flightright do the rest of the work.


Canceled or delayed flight in Tenerife South

Tenerife South Airport or Reina Sofia International Airport is located in the municipality of Granadilla de Abona. It is the second largest airport in the Canary Islands. According to Flightright, there were a total of 34,594 flights scheduled at Tenerife South Airport in 2023. Of these, 87 flights were canceled, which corresponds to 0.25% of all scheduled flights. In addition, 308 flights were delayed, accounting for 0.89% of all flights.

Use our free online calculator to find out whether you are eligible to claim compensation and, if so, how much you could be entitled to. Within 2 minutes you will know whether you have a chance of receiving €250, €400 or up to €600 in compensation.

What rights do I have in the event of delays or cancelations on Tenerife?

  • Compensation between 250 and 600 is regulated by the European Union.
  • The price of the ticket does not depend on the compensation to be received.
  • Valid for flights up to 3, 5, and 6 years ago in Germany, France, and the UK, respectively.
  • In the event of a delay of more than 3 hours, cancelation or overbooking.

What should I do in the event of delays or cancelations on Tenerife?

  • Find out the reason for the delay
  • Keep photos, receipts for your expenses, gift vouchers, etc.
  • Order food and drinks at the airport, the airline must cover them.
  • Use our online calculator to find out how much money you are entitled to if your flight is delayed or canceled.

In which cases are passengers entitled to compensation?

Passengers can claim compensation if their flight is delayed by more than 3 hours, is canceled, if they are denied boarding or if they miss their connecting flight due to a delayed flight. The only requirement is that the flight departs from an EU airport or lands in the EU, and in the latter case the airline’s headquarters must also be located in a European country. The claims apply to flights that were scheduled within the last 3, 5, and 6 years in Germany, France, and the UK, respectively, both for vacation and business trips. Only in so-called extraordinary circumstances is the airline not obliged to pay compensation. Important: Do not allow your airline to excuse you! Gift vouchers or discounts on services do not exempt the airline from paying your compensation.

You will receive between 250 and 600 euros in compensation if:

  • Delays: Your flight has arrived at its destination more than 3 hours late.
  • Cancellations: You were informed of the cancellation less than 14 days before departure.
  • Overbooking: The airline overbooks your flight and you can no longer find a seat on board.
  • Missed connecting flight: You miss your connecting flight and reach your final destination with a delay of 3 hours or more.

The amount of compensation depends on the flight distance:

  • Short-haul flights – less than 1500 km – €250 compensation for affected passengers.
  • Medium-haul flights – between 1500 km and 3500 km – entitlement to €400 compensation per passenger
  • Long-haul flights – more than 3500 km – entitlement to €600 compensation for affected passengers

Delay, cancelation, overbooking, missed connecting flight? You are entitled to:

Short distance up to 1500 kmMedium distance up to 3500 kmLong distance from 3500 km
e.g. London – Edinburghe.g. London – Athense.g. London – Tokyo

*Minus commission (usually 20 to 30% plus VAT)

What do I have to do in the event of a delay or cancelation at Tenerife South Airport?

With our help, you can find out whether the delay or cancelation is eligible for compensation. In just two minutes, we will inform you of the amount of compensation you could be entitled to.

Enter your flight details into our online calculator and we will claim compensation for you from each airline. In just a few minutes, we will then check whether your claim is justified and how much you are entitled to. This initial check is completely free of charge. More than 3.2 million customers have already used our service and trusted us. Flightright has been serving air travelers for over 14 years and has achieved countless compensation claims for its customers.

What rights do I have when waiting at Tenerife South Airport?

These are the services at the airport to which every traveler is entitled. They depend on the length of the journey and the waiting time:

  • Short-haul: from 2 hours waiting time, free drinks, food and 2 phone calls, emails or faxes.
  • Medium-haul: from 3 hours waiting time, free drinks, meals and 2 phone calls, e-mails or faxes
  • Long-haul: from 4 hours waiting time, free drinks, lunch and 2 telephone calls, e-mails or faxes.

In the event of overbooking, all services must be offered immediately.

Flights with a delay of 5 hours

At this point it is possible to cancel the flight. The company must offer you alternative transportation or refund the booking fee.

Flight delayed by one day

The aircraft cannot take off on the agreed day and your departure is postponed to the next day. In this case, ask the airline for written proof of payment of the costs for an overnight stay in a hotel and transportation to and from the airport.

How can I secure my compensation for the next flight?

Use our free compensation calculator to make sure you don’t miss out on any potential claims. Enter your flight details from Tenerife South Airport in advance and we’ll let you know as soon as we know if you’re entitled to compensation.

  • You can claim between €250 and €600 per passenger.
  • Try it for free and with just a few clicks
  • No effort, no investment, no waste of time

What are my passenger rights if my flight is canceled due to a strike at Tenerife South Airport?

If your flight is due to depart from Tenerife South Airport and there is a strike at the airport in question, first check whether your flight is affected by the cancelations due to the strike. According to the EU Passenger Rights Regulation, you are entitled to alternative transportation or a refund of the ticket price. You may also be entitled to compensation if there are no extraordinary circumstances and it is an internal airline strike, for example. Contact your airline for more information about replacement transportation, rebooking or ticket refunds, as well as local services such as meals and, if necessary, accommodation and transportation to the hotel.

Can I receive flight compensation if my flight is delayed or canceled at Tenerife South Airport due to a strike?

A flight cancelation or a significant delay of more than three hours due to a strike is often considered an extraordinary circumstance, provided the strike is not the fault of the airline or airline staff. There is no entitlement to compensation in exceptional circumstances. Nevertheless, passengers should check their rights to basic care and catering services at Tenerife South Airport. This includes meals, refreshments and, if necessary, accommodation, depending on the length of the delay and the flight route. Also important to know: If your flight is canceled because airline staff are on strike, then you are entitled to a refund of your ticket price, alternative transportation, meals on site and additional compensation.

Useful tips and information about Tenerife South

Tenerife South Airport connects the island with hundreds of destinations and operates 24 hours a day. It is one of the most important airports in the archipelago and a gateway to international tourism. More than 150 airlines operate from its facilities.

Good job on punctuality

The major airports in the Canary Islands have kept cancelations and delays to a minimum. The good weather in the region also means that flights have no problems with unfavorable weather conditions and is considered an airport with an acceptable breakdown rate. Tenerife South Airport recorded different performances from its airlines in 2023. The most active airline was Ryanair, with a total of 7,494 flights with 9 cancelations and 132 delays, which indicates a relatively stable operation with low cancelation rates. This was closely followed by Jet2 with 4,739 flights, 1 cancelation and 28 delays, indicating a very efficient operation with minimal disruption.

Exceptional circumstances at Tenerife South Airport

In the event of a strike by airport staff, passengers cannot claim compensation from the airline, as this is considered an “extraordinary circumstance” according to European regulations. However, even in this case, you will always have access to the basic services of the airport and even have the possibility of alternative transportation.

Problems with your flight from Tenerife South Airport?

According to Flightright data, there were 395 incidents at Tenerife South Airport in 2023, accounting for 1.14% of all departures. The European regulation provides for compensation in the event of long delays, cancelations and overbooking. Flightright helps you to assert your rights and receive your compensation.

We will be happy to help you in case of flight problems with the airline for:

We have already been able to help with problems at the following airports, among others

We have already taken successful action against these and more airlines

Your flight did not go as planned?

In the event of flight delays, cancellations and overbooking, passengers may be entitled to compensation or ticket reimbursement. Flightright enforces your rights.

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