Wizz Air - Compensation for delayed flights | Flightright

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Wizz Air - Ticket refund and compensation in case of flight delays and cancellations

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About Wizz Air

A darling of the Hungarian skies, Wizz Air operates in 44 countries, reaching 164 airports across the world. This Hungarian airline offers a budget flying experience to passengers across Europe. Like most budget airlines, delays and cancellations are inevitable. When these occur, Flightright can help you assert your rights to fair compensation of up to €600.

At Flightright, we assist Wizz Air passengers who have been subjected to a delay or flight cancellation to enforce their rights. Getting compensated is quick and simple. To get started, use our free online calculator to check your eligibility for a Wizz Air flight delay compensation. For flight cancellations due to economic reasons, we see good chances to have a compensation claim, especially if you were informed by Wizz Air not more than 14 days before your flight.

What are my rights when delayed with Wizz Air?

  • According to EU law up to €600 Compensation
  • Regardless of the ticket price
  • Flights up to 6 years old
  • When the flight was delayed at least 3 hours, cancelled or overbooked

What should I do when delayed with Wizz Air?

  • Confirm the reason for the delay with the airline.
  • Collect proof: photos, receipts of expenses, vouchers, etc.
  • Insist on your basic benefits and services at the airport.
  • Check your eligibility for compensation with our free online calculator

More in-depth information regarding the EU-regulation and your passenger rights.

Under what conditions is your flight delay with Wizz Air eligible for compensation?

The 2004 EU261 regulation clearly defines a flight delay as when an airline or its replacement arrives at your destination more than 3 hours later than expected. In this circumstance, you need to check to know if you might be entitled to compensation.

Note: the amount of compensation is dependent on the distance of the flight – not on the amount you paid for your ticket. Additionally, the flight must either take off or land in the European Union. In the case where it is landing in the European Union, the airline must also have its headquarters in the EU.

A Wizz Air passenger is entitled to compensation in the event of the following:

  • Flight delay: If your Wizz Air flight arrives at your destination more than 3 hours later than expected.
  • Flight Cancellation: if you were not informed of the cancellation or informed less than 14 days before departure.
  • Overbooking: If you had suffered a denied boarding due to overbooking of your flight.
  • Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs, and you arrived at your destination more than 3 hours later than expected.

Don’t take any excuses!

  • Meal vouchers or accommodation (in the case of an overnight delay) do not suffice for compensation.
  • All flight packages are covered by this regulation, and only the person on the passenger register who has suffered the delay, irrespective of who paid the ticket, will receive compensation for the inconvenience suffered.
  • Your claims are valid up to 6 years in the past.
  • Only extraordinary circumstances such as union strikes or bad weather relieve the airline of this responsibility.

Here is an overview of which compensation you’ll be entitled to, based on the circumstances of your delay:

  • Short distance flight delays – Below 1500km – Passengers are due €250 compensation from Wizz Air.
  • Medium distance flight delays – Between 1500km and 3500km – Passengers are due €400 compensation from Wizz Air.
  • Long distance flight delays – Over 3500km – Passengers are due €600 compensation from Wizz Air.

The total compensation paid out is determined by the distance of your flight – not by the price of your ticket. Fundamentally, if the delay goes over 3 hours, and falls under the current EU regulation, you’ll be able to make a claim. Claims are valid up to 6 years retrospectively. Please see some information about potential claims:

Delay, cancellation, overbooking or missed connection flight? You are entitled to:

Short distance up to 1500 kmMedium distance up to 3500 kmLong distance from 3500 km
e.g. London – Edinburghe.g. London – Athense.g. London – Tokyo
250€400€600€

How to claim compensation from Wizz Air

The first thing to do is confirm that you are eligible for Wizz Air flight delay compensation. This is often not a simple process when done on your own: getting access to flight databases, comparing your situation with other similar cases, checking whether your case applies under European Regulation No. 261/2004, etc. are some of the tasks that need to be done carefully to determine if you are eligible for a Wizz Air compensation. In fact, for an individual without the legal expertise or the required technology, this can prove quite complicated.

But we have made it all easy with Flightright. In simple steps, you can determine your eligibility for a Wizz Air delay compensation. Simply enter your flight details into our free compensation calculator, establish that you’re entitled to a claim against Wizz Air, and then leave the rest to us. It will only take a few minutes for us to verify the eligibility of your claim and initiate action to ensure that you get compensated. Our service is free, as we only get a percentage of what we can extract as a claim. By choosing us, you are opting to join the more than 11 million satisfied customers who have used our service. We are a dependable partner, and we have been successful at asserting air passenger rights for over 12 years.

Flightright’s promise

Thanks to our expertise, we enforce compensation with a very high rate of success. That’s why we are comfortable promising a completely free service if your case should be unsuccessful!

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Wizz Air Additional services at the airport

If your Wizz Air flight departure is delayed for more than normal, you immediately have the right to basic benefits and services. These rights vary depending on the distance of your flight. Below, you’ll find an overview of what you’re eligible for:

  • Short distance: from 2 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes
  • Medium distance: from 3 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes
  • Long-haul: from 4 hours waiting time – free drinks, free food, and 2 telephone calls, emails, or faxes

Delays of more than 5 hours

In this instance, you can, regardless of the distance, withdraw from your flight. Wizz Air is obliged to either reimburse you or offer you alternative transportation to your destination.

Departure delayed until the next day

You’re eligible for a stay in a hotel, including transport to and from the airport. Contact Wizz Air customer service directly and ask that confirmation of your hotel room and transfers be provided in writing.

Useful advice & information about Wizz Air

Wizz opens online check-in, 30 days before departure and even up to 48 hours before departure. Online check-in with Wizz Air is free, saving the downside of a delay at the airport or an outright fee for airport check-in. Wizz Air also has an app to keep you up-to-date on all news and related stories concerning your flight.

Not the most prompt airline
Wizz Air used to be highly uncooperative when issuing passenger compensation, and as a result, Flightright often ended up in court to uphold valid cases. It must be said that this airline has become far more cooperative and now issues compensation at a much faster rate.

Wizz Air online check-in
If you’ve bought seats with Wizz Air then check can be done 30 days before departure. If not you can do it 48 hours before the flight. Not only is it time-effective to check in online but Wizz Air will also charge you for doing it at the airport. They have a dedicated app that will allow you to check in and keep track of any news about your flight.

Your flight didn’t take off yet?

You can simply enter your flight details for your future flight, and we will let you know whether you’re eligible for compensation. Enter your flight here:

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Recent flight delays and cancellations with Wizz Air

Click to view all recent flight delays and cancellation data for Wizz Air. The table below gives you an inside view of how much information we have at our disposal.

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Had flight problems with Wizz Air?

Flightright takes care of your rights in the event of flight delays, cancellations, and overbooking and is committed to ensuring that you receive your compensation from the airline.

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