Palma Airport - Up to €600 for Flight Issues - Flightright

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Palma de Mallorca - Ticket refund and compensation in case of flight delays and cancellations

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Flights canceled or delayed at short notice at Palma de Mallorca airport

Here you’ll find the latest delays and cancelations at Palma de Mallorca Airport. If you are a passenger on one of these flights, you may be entitled to compensation. Contact the experts at Flightright to fight for your rights together and get your money back.


Canceled or delayed flight in Palma de Mallorca

Palma de Mallorca Airport is located 8 km from the city center of Palma de Mallorca. It was opened in 1960, when the entire region was experiencing a surge in tourism. According to Flightright, there were a total of 98579 flights scheduled at Palma de Mallorca-Balearic Islands Airport in 2023. Of these, 495 flights were canceled, representing 0.5% of all scheduled flights. In addition, 721 flights were delayed, accounting for 0.73% of all flights.

Flightright makes claims in the event of a flight cancelation or delay in Palma de Mallorca regardless of the airline. All you have to do is enter your details into our online compensation calculator and you will find out whether your case is eligible for compensation and, if so, how much compensation you are likely to receive.

What rights do I have in the event of delays or cancelations in Palma de Mallorca?

  • Compensation between 250 and 600 is regulated by the European Union.
  • The price of the ticket is independent of the amount of compensation you are entitled to.
  • You are entitled to compensation for flights up to 3, 5, and 6 years in Germany, France, and the UK, respectively.
  • You are entitled to compensation in the event of a delay of more than 3 hours or if the flight is canceled at short notice or overbooked.

What should I do in the event of delays or cancelations in Palma de Mallorca?

  • Ask the airline counter for the reason for the delay.
  • Keep photos, receipts for your expenses and any vouchers you have been given.
  • Order food and drinks at the airport, the airline must pay for them.
  • Use our online calculator to find out how much money you are entitled to if your flight is delayed or canceled.

When am I entitled to compensation for a canceled or delayed flight?

If your flight arrives at its destination at least 3 hours late, is canceled without 14 days’ notice or you have been denied boarding and the flight is under European jurisdiction, you are entitled to compensation. The flight must take off or land in the European Union. In the latter case, the airline must also be based in one of the European member states in order to be covered by the European Passenger Rights Regulation.

The amount of compensation depends on the distance of the journey and the claims apply to flights that took place up to 3, 5, and 6 years ago in Germany, France, and the UK, respectively. However, so-called extraordinary circumstances such as strikes or bad weather conditions exempt the airline from paying compensation. Important: Do not let your airline excuse you! Discount vouchers or gift vouchers do not exempt the airline from paying your compensation.

You can claim compensation in the following cases:

  • Delays: Your flight has arrived at its destination more than 3 hours late.
  • Cancellations: You were informed of the cancellation less than 14 days before departure.
  • Overbooking: The airline overbooks your flight and you can no longer find a seat on board.
  • Missed connecting flight: You miss your connecting flight and reach your final destination with a delay of 3 hours or more.

The amount of compensation depends on the flight distance:

  • Short-haul flights – less than 1500 km – €250 compensation for affected air travelers.
  • Medium-haul flights – between 1500 km and 3500 km – entitlement to €400 compensation per passenger
  • Long-haul flights – more than 3500 km – entitlement to €600 compensation for the passengers concerned

Delayed, canceled, overbooked, missed connecting flight? You are entitled to:

Short distance up to 1500 kmMedium distance up to 3500 kmLong distance from 3500 km
e.g. London – Edinburghe.g. London – Athense.g. London – Tokyo

What do I do in the event of a delay or cancelation at Palma de Mallorca airport?

The first thing you need to do is find out whether you should receive compensation for the delay or cancelation of your flight in your particular case. This first step requires some knowledge of the applicable European law for air passengers, and to avoid excuses from the airlines, you should be properly informed about them. Our free online calculator will show you your entitlement to compensation in no time at all. More than 3.2 million passengers have already used our service.

What rights do I have while waiting at the airport?

If you have to wait at the airport, you can claim a range of additional benefits. These services depend on the length of the journey and must be offered by each airline:

  • Short-haul: from 2 hours waiting time, free drinks, food and 2 phone calls, as well as sending e-mails or a fax.
  • Medium-haul: from 3 hours waiting time, free drinks, meals and 2 telephone calls, as well as the sending of e-mails or a fax.
  • Long-haul: from 4 hours waiting time, free drinks, lunch and 2 telephone calls, as well as the sending of e-mails or a fax.

In the event of overbooking, all services must be offered immediately.

More than 5 hours delay

After a delay of 5 hours, you have the option of canceling the flight and not flying on. The airline must either offer you an alternative route or refund your ticket. In this case, go directly to the counter and ask about your options.

Flight the next day

If the plane has to stay on the ground until the next day, the airline is responsible for the cost of accommodation and transportation from the airport to the hotel. Contact the airline directly and ask for written confirmation of their confirmation of payment.

How can I insure my compensation for the next flight?

Use our free compensation calculator to make sure you don’t miss out on any potential claims. Enter your flight details from Palma de Mallorca airport in advance and we’ll let you know as soon as we know if you’re entitled to compensation.

What are my passenger rights if my flight is canceled due to a strike at Palma de Mallorca- Balearic Islands Airport?

If your flight is due to depart from Palma de Mallorca – Balearic Islands Airport and there is a strike at the airport in question, first check whether your flight is affected by the cancelations due to the strike. According to the EU Passenger Rights Regulation, you are entitled to alternative transportation or a refund of the ticket price. You may also be entitled to compensation if there are no extraordinary circumstances and it is an internal airline strike, for example. Contact your airline for more information about replacement transportation, rebooking or ticket refunds, as well as local services such as meals and, if necessary, accommodation and transportation to the hotel.

Can I receive flight compensation if my flight is delayed or canceled at Palma de Mallorca – Balearic Islands Airport due to a strike?

A flight cancelation or a significant delay of more than three hours due to a strike is often considered an extraordinary circumstance, provided the strike is not the fault of the airline or airline staff. There is no entitlement to compensation in exceptional circumstances. Nevertheless, passengers should check their rights to basic care and catering services at Palma de Mallorca – Balearic Islands Airport. This includes meals, refreshments and, if necessary, accommodation, depending on the length of the delay and the flight route. Also important to know: If your flight is canceled because the airline staff is on strike, then you are entitled to your ticket price refund, alternative transportation, meals on site and additional compensation.

Useful tips and information about Palma de Mallorca

The airport has a single passenger terminal divided into 5 blocks. It is the third busiest airport in Spain and the most profitable in the country.

Proven punctuality

The airport has a very low cancelation rate considering the number of flights it handles each year. Last year, only 3 out of 1000 flights were canceled. Delays are also relatively under control on the Balearic island. Palma de Mallorca Airport had a remarkable year of operations in 2023. The most active airline was Ryanair, with a total of 20,305 flights with 114 cancelations and 242 delays, indicating a reliable service with minimal disruption. It was closely followed by Vueling with 10,491 flights with 7 cancelations and 80 delays, indicating high operational efficiency.

Exceptional circumstances at Palma de Mallorca airport

It is also considered an “extraordinary circumstance” if your flight is affected by a strike by airport staff. In such a case, you are unfortunately not entitled to compensation from the airline, but you may be entitled to basic services at the airport or an alternative flight route.

Problems with your flight from Palma de Mallorca airport?

According to Flightright data, there were 1216 incidents at Palma de Mallorca-Balearic Islands Airport in 2023, accounting for 1.23% of all departures. The European regulation provides for compensation in the event of long delays, cancelations and overbooking of flights. Flightright helps you to assert your rights and receive your compensation.

We will be happy to help you in case of flight problems with the airline for:

We have already been able to help with problems at the following airports, among others

We have already taken successful action against these and more airlines

Your flight did not go as planned?

In the event of flight delays, cancellations and overbooking, passengers may be entitled to compensation or ticket reimbursement. Flightright enforces your rights.

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